Want to say hi?
Share our love for wool? Curious about partnership opportunities? Â Pondering the mystical implications of wearing wool? Â You can get in touch with us through social media, or click to contact us below.
MORE WOOL. LESSÂ PLASTIC.
Hello! We're James, Mike, Carly, Chris, Galen and Erica. We love the outdoors and love designing, testing and wearing merino. We see the negative impact synthetic and plastic garments have on our environment. So we're bringing more wool into the world.
How do I wash my Woolly stuff?
Please follow the care instructions on the product's packaging or tag. A great rule of thumb is to machine wash cold with like colors. Tumble dry low or hang dry. Bleaching is not recommended, as it can have a deleterious effect on the wool fibers. No need to iron, so don't. Wool will naturally pill over time, we recommend turning your garments inside out before washing to slow down this process.
What to avoid during wash?
Fine merino fibers can snag on zippers, buckles and velcro. Avoid washing with jeans, jackets, backpacks or harsh fabrics.
Where does Woolly's wool come from?
Woolly Clothing’s garments are made from Woolmark certified Australian Merino, regarded as the world’s finest and softest wool. Inherently natural, biodegradable and renewable, Merino wool is the result of 200 years of sustainable farming on Australia’s grassland terrain.
What are Woolly's Standards of Sustainability?
More wool. Less plastic. That's our goal. From the standpoint of sustainability, it doesn’t get much better than merino wool. While synthetics are plastic and petroleum based, merino garments are totally natural, biodegradable and renewable.
With a love for the environment and the outdoors at our core, we took great care in finding a sewing partner that can meet our standards for quality, sustainability and excellent working conditions. Since 2013, Woolly has developed a strong partnership with an amazing sewing specialist in Jiangdong, China. Just as we do here in Seattle, they take worker health and safety very seriously and are certified members of the Business Social Compliance Initiative (BSCI). BSCI sets a code of conduct and the systems to implement labor rights and standards, which all participants commit to implementing within their supply chains. Learn more about these core standards.
When taking the time and care required, it is very possible to find highly sustainable and ethical manufacturers in China. And we’re proud to be producing there.
What is Woolly's guarantee?
We appreciate your business. And we want you to be happy. Â If you are not satisfied for any reason please contact us at getsatisfied@woolly.clothing.
How do I make a return?
Check out our Returns & Warranty page for details about returns, warranty questions and help with less than satisfactory or wrong items received.
