DIRECT MARKETING

We may send you emails or SMS messages about our products, promotions, and updates.

These communications may be sent when you have:

• directly opted in to receive marketing from us, or
  
• interacted with our website in a way that permits us to send relevant follow-up communications in accordance with applicable laws
  

We may use information you provide (such as your email address or phone number), along with data collected through cookies and similar technologies, to personalize the timing, content, and delivery of these messages.

In some cases, this may include using third-party platforms or partners to help deliver communications or advertisements that are more relevant to your interests.

You can opt out of marketing communications at any time by:

• clicking the unsubscribe link in any email
  
• replying STOP to SMS messages
  
• or contacting us directly
  

We respect your preferences and will honor all opt-out requests in accordance with applicable laws.

CONSENT

How do you give consent?

When you provide personal information to complete a transaction, verify your payment, place an order, arrange a delivery, or return a purchase, we imply that you consent to collecting and using it for that specific purpose.

If we ask for your personal information for a secondary reason—like marketing—we will either ask you directly for your expressed consent or provide an opportunity to opt out.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at help@woollyclothing.co or mailing us at:

Woolly Clothing Co
630 W Nickerson Street
Seattle, WA 98119

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general application, all secured behind a firewall.

Payments

If you choose a direct payment gateway, Shopify stores your credit card data securely and encrypts it through PCI-DSS standards. Your transaction data is stored only as long as necessary to complete your purchase.

THIRD-PARTY SERVICES

We use third-party service providers to help operate our business (such as payment processors, analytics tools, and marketing platforms). These providers only collect, use, and disclose your information as needed to perform their services.

Some providers may operate in different jurisdictions than you or us. If you proceed with a transaction involving these providers, your information may be subject to the laws of those jurisdictions.

We encourage you to review their privacy policies to understand how your data is handled.

BEHAVIORAL TRACKING & PERSONALIZATION

We use first-party and third-party technologies (such as cookies and pixels) to better understand how visitors interact with our site.

This may include actions like: pages viewed, products added to cart or time spent on site
With your consent, this information helps us: improve your shopping experience, personalize content and offers
deliver relevant follow-up messaging or advertising.

These technologies may allow us to recognize your browser or device over time. Where a valid contact method is available and appropriate permissions have been obtained, we may use this information to share relevant messages—like helpful reminders or product updates—via email or other channels.

COOKIES

We use cookies to enhance your experience and support core site functionality.

You can choose to opt out of cookies through your browser settings or our cookie consent tool.

Examples of cookies we use include:

session tracking
cart functionality
analytics and site performance

SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction.

All sensitive data (such as payment information) is encrypted using secure technologies, including SSL and AES-256.

AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting on the website.

If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, or delete your personal information, register a complaint, or request more information
Please contact us at: help@woollyclothing.co
Woolly Clothing Co.