We accept returns on new, unworn items within 30 days of delivery for a full refund, if you would like to return your stuff, please contact firstname.lastname@example.org with the following information:
Woolly will issue you a return authorization and label based on the information you provide. Items should be returned in their original product packaging. The buyer is responsible for return shipping costs; return shipping costs will be refunded if the return is a result of our error.
Replacements and exchanges are unfortunately not supported; in these cases we recommend you return your original order for a refund and place a new order for the replacement / exchange item.
If you bought from Amazon, Ebay, or any other site listing our products initiate a return per the policies and tools of the respective site you bought from. For instance, your Amazon account, your Ebay purchase history, etc.
Any other questions? Email us at email@example.com
Woolly Socks >> Based on your shoe size.
Sizes : US Men US Women
Medium: 6-8.5 7-9.5
Large: 9-13 10-14
Note: socks shrink to fit after one to two washes.
Woolly Underwear >> Waist sizes in inches.
X Large: 38-40
Woolly Shirts >> Chest sizes in inches.
X Large: 46-48